Redacted Systems / Web, commerce & AI
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[SERVICES / 02]

Four ways in.

Build it, add AI to it, automate the busywork, or hand me the running of it.

[01] Where it hurts

Pick any that apply
  1. 01 Websites and stores 0
  2. 02 AI integrations 0
  3. 03 AI automations 0
  4. 04 Store operations 0

[02] Services

What each one produces

Sheet 01 / 04

Websites and stores

I design and build websites and Shopify stores from the structure up, so your team can run them.

  • Astro
  • Shopify
  • Identity
  • Copy
VivaLaRAR storefront homepage.
VivaLaRAR storefront Client build · REC-003

You get

  1. 01 Sitemap and page structure
  2. 02 Brand refinement or a new identity
  3. 03 Design for phone and desktop
  4. 04 Custom build or Shopify theme
  5. 05 Copy for the core pages
  6. 06 Launch and handover docs
See REC-003 · VivaLaRAR

Sheet 02 / 04

AI integrations

AI inside your site or store: an assistant that answers from your own catalogue and policies, search that understands what people mean, support replies drafted for your team.

  • Claude
  • Search
  • Support
  • Shopify
Store assistant Example

Will the 40L pack fit in the overhead locker?

Usually, yes. The Daypack 40 measures 55 × 35 × 20 cm, which sits inside most domestic carry-on limits. It’s worth checking your airline before you fly.

Source · Daypack 40 specifications
Compare with Daypack 30 Ask a person
An illustration of the pattern, not a live store.

You get

  1. 01 A review of where AI helps customers, and where it shouldn’t
  2. 02 An assistant or search built on your own content
  3. 03 Answers that link to the product or policy they came from
  4. 04 A hand-off to a person when it isn’t sure
  5. 05 Testing on real customer questions
  6. 06 Usage and cost reporting
Ask about this

Sheet 03 / 04

AI automations

Workflows that take repeat work off your team: product data, reporting, inbox sorting, content ops. I only automate the jobs that pay back the setup.

  • n8n
  • Claude
  • Postgres
  • Kubernetes

You get

  1. 01 An audit of repeat work worth automating
  2. 02 Custom n8n workflows wired to the tools you already use
  3. 03 A Postgres store for anything the workflows need to remember
  4. 04 A human check where mistakes cost money
  5. 05 A running cost estimate
  6. 06 Docs your team can follow
  1. Inbox Orders, enquiries, supplier sheets
  2. Agent Reads, sorts, drafts
  3. Check A person approves the edge cases
  4. Systems Shopify, Klaviyo, sheets, Slack
FIG. 01 · ONE AUTOMATION, END TO END
See REC-004 · Studio agent team

Sheet 04 / 04

Store operations

I run your ads, email, store and reporting month to month, and log every change.

  • Meta
  • Google
  • Klaviyo
  • Shopify
Krieger Highlander Belt 2.0 in black.
Krieger Highlander Belt 2.0 Store under management

You get

  1. 01 Meta and Google ad accounts
  2. 02 Klaviyo flows and campaigns
  3. 03 Shopify catalogue and store upkeep
  4. 04 Regular performance reports
  5. 05 A running log of what changed and why
See REC-002 · Krieger Industries

[03] Every project

Not extras

[04] Questions

11 answers

Straight answers.

Working together

What kind of businesses do you work with?

Brands with a real product and a site, store or process that has outgrown its template. Most are small teams selling online.

Do I need Shopify?

Only if you sell online and it suits your catalogue. When a store isn’t the job, I build custom sites in Astro.

Can you take over an existing site, store or ad account?

Yes. I start with an audit so we both know what’s there before I change anything.

How do I start?

Send a brief from the contact page. I reply within one business day with times for a short call. The first call is free.

Do you work outside Sydney?

Yes. I work remotely, so it doesn’t matter where you are. Calls happen online.

AI

What’s the difference between an integration and an automation?

An integration works in front of your customers, like an assistant on your store. An automation works behind the scenes for your team, like a Monday sales report that lands in your inbox. Many projects use both.

Will an assistant say something wrong to my customers?

It can, so I limit it to your own content, link every answer to its source, test it on real questions, and hand anything uncertain to a person.

What does it cost to run?

It depends on volume and which models it calls. The scope includes a running cost estimate before I build anything.

Cost and ownership

How do you price a project?

Every job is priced on its own. You get a written scope with the cost before work starts. Ongoing operations run as a monthly arrangement.

How long does a project take?

It depends on the job, so each one gets its own timeline. It’s in the written scope, next to the cost, before anything starts.

Who owns the work?

You do, once it’s paid for. Code, accounts and content sit in your name.

Still have a question? Ask it in your brief

[05] Contact

Starts with a short call

Book a call.

Send the basics: the brand, what you want built, and where it’s stuck. I reply within one business day with times for a call.

Book a call brief@redactedsystems.com.au
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