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[CONTACT / 05]
Book a call.
Send the brand, the job and where it’s stuck. I reply within one business day.
[01] The brief
About two minutes[02] What happens next
4 steps- 01
You send the brief
Your email app opens with everything filled in.
- 02
I reply within a business day
With times for a call, and any questions the brief raised.
- 03
We talk
A free short call on the build and where it’s stuck.
- 04
You get a scope
Written, with timeline and cost, if it’s a fit.
[03] Questions
11 answersStraight answers.
Working together
What kind of businesses do you work with?
Brands with a real product and a site, store or process that has outgrown its template. Most are small teams selling online.
Do I need Shopify?
Only if you sell online and it suits your catalogue. When a store isn’t the job, I build custom sites in Astro.
Can you take over an existing site, store or ad account?
Yes. I start with an audit so we both know what’s there before I change anything.
How do I start?
Send a brief from the contact page. I reply within one business day with times for a short call. The first call is free.
Do you work outside Sydney?
Yes. I work remotely, so it doesn’t matter where you are. Calls happen online.
AI
What’s the difference between an integration and an automation?
An integration works in front of your customers, like an assistant on your store. An automation works behind the scenes for your team, like a Monday sales report that lands in your inbox. Many projects use both.
Will an assistant say something wrong to my customers?
It can, so I limit it to your own content, link every answer to its source, test it on real questions, and hand anything uncertain to a person.
What does it cost to run?
It depends on volume and which models it calls. The scope includes a running cost estimate before I build anything.
Cost and ownership
How do you price a project?
Every job is priced on its own. You get a written scope with the cost before work starts. Ongoing operations run as a monthly arrangement.
How long does a project take?
It depends on the job, so each one gets its own timeline. It’s in the written scope, next to the cost, before anything starts.
Who owns the work?
You do, once it’s paid for. Code, accounts and content sit in your name.